Example Client Dashboard
Please use these helpful links to get started with Prep Ninjas. Once you have set up User Permissions you are ready to start sending us your purchases.
Send shipments to:
5250 Highbanks Rd Ste 350
Springfield OR 97478
Please list your phone number as the contact number on your orders. Suppliers, retailers, and carriers will be trying to call you if they have questions about the order. If you need to speak to us, you can reach us at 1-541-780-6841 Monday through Friday between 9:00am and 4:00pm Pacific Time.
Please do not address shipments with our names or Prep Ninjas. That way it can be both sorted accurately here and will stay under the radar of retailers that have policies against resellers. We will not be publishing this address anywhere except to your password protected client portal.
If available, please mark the delivery address as a business and to not deliver on weekends. Not every website has these options, so don't worry if they don't. The carriers will try again the next business day and USPS might leave them in our mailbox if small enough.
PLEASE DO NOT CHOOSE LOCAL ONE DAY or SAME DAY DELIVERY. These deliveries do not come with tracking numbers or contact information. Sometimes left outside our door if no one is here. We are NOT responsible for missing or damaged units when this type of delivery is selected. Please choose to have the products SHIPPED to us, not delivered.
There is a dock at Highbanks for pallets. Please let us know about pallet shipments so we can schedule delivery times.
We are not responsible for packages mis-delivered or returned. Though it is rare, there is always a risk of the carriers delivering packages to the wrong address.
Feel free to contact us via the chat in the corner of this webpage, by email (email@example.com), or by phone if you have any questions or concerns.
New Product Notification
Once you make a purchase, we need to know about it. There are two ways to notify us.
You only need to complete one method (not both) each time you make purchases. You can fill out the Product Notification Form for each individual SKU or you can upload a CSV of your new purchases. You can download a blank CSV template here.
Below is a list of all products currently awaiting shipment to Amazon. Once all the products in the record are accounted for, it will be hidden from this view and will appear below in the Shipping Plans. Click the record to see all the details. If you see an error in a product record, please complete this form to correct it. Keep in mind, your products won’t show as received until we are creating a shipping plan.
Products on Hold/Attention needed
Below are products that cannot be shipped and require your attention. Please complete this form indicating the resolution you wish us to complete. Once we know how you’d like us to proceed, we will update and remove it from the list.
Track Your Shipping Plans
Track the status of your shipments below. Use the scroll bar at the bottom of the frame to see all shipments. You can also track your prep charges in this view.
Product in Storage
Below are all the products currently in storage and accruing storage fees.
If you question or concern on any of your shipments, please let us know right away via email or chat here on our site.